Key Responsibilities:
- Coordinate system specifications, testing new developments, and managing User Acceptance Testing (UAT) for CargoWise One (Cw1).
- Collaborate with operations, finance, and management teams to gather and document business requirements for CW1 enhancements.
- Prepare detailed system specifications and maintain accurate documentation of workflows, configurations, and SOPs.
- Support testing documentation, checklists, and execution of UAT to ensure system updates meet business needs and standards.
- Log, track, and coordinate issue resolution with the Solutions team, ensuring fixes and updates are validated before deployment.
- Identify recurring system issues and propose workflow or configuration improvements.
- Support the standardization of CargoWise One usage across global stations and departments.
Requirements:
- Strong understanding of freight forwarding processes and systems.
- Experience with CargoWise One (CW1) preferred.
- Excellent attention to detail in documentation and testing.
- Strong communication and coordination skills to manage cross-functional stakeholders.
- Analytical mindset with a focus on continuous improvement and process optimization.
Application: Send your résumé to careers@efl.global with the contact information of two non-related references. Please mention Internship Program in the subject line of your email.
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