Key Responsibilities:
- Support the day-to-day activities of the Agent Network Administration department.
- Maintain and update databases, records, trackers, and documentation.
- Assist with internal communication and follow-ups with relevant stakeholders.
- Support the preparation of reports, presentations, and performance summaries.
- Coordinate documentation and assist with internal compliance-related requirements.
- Support meeting scheduling, minutes, and action tracking.
- Identify opportunities to simplify existing workflows and reduce manual tasks.
- Support automation and digitisation initiatives within the department.
- Assist in developing dashboards, trackers, templates, or reporting tools.
- Research and recommend tools or technologies that can improve operational efficiency.
- Contribute fresh perspectives and innovative ideas to improve productivity and collaboration.
- Assist in compiling and organising network-related data and reports.
- Support data collection and analysis for internal reviews and decision-making.
- Help maintain visibility on internal tracking, engagement, and reporting requirements.
- Support special projects and departmental initiatives as required.
Qualifications:
- Undergraduate or recent graduate in Business, Logistics, Supply Chain, IT, Data Analytics, or a related field.
- Strong organisational and communication skills.
- Good knowledge of Microsoft Excel, PowerPoint, and digital collaboration tools.
- Interest in process improvement, automation, and business optimisation.
- Analytical mindset with attention to detail.
- Ability to manage multiple tasks and work independently.
- Exposure to tools such as Power BI, Excel automation, AI tools, or workflow software would be an added advantage.
Apply now:
Send your résumé to careers@efl.global within 7 days. Please include two non-related referees and mention the position in the subject line.
Disclaimer: We may collect, process, and store your personal data as part of the employment process. This may include, but is not limited to, your contact information, employment history, payroll details, performance records, and any other data required for managing your employment, including payroll, benefits, and compliance with legal obligations. Your personal data will be treated with confidentiality and protected in accordance with the provisions of the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.You have the right to access, correct, or request the deletion of your personal data subject to applicable laws.