Junior Executive - Global Shared Services

 Key Responsibilities:
 

•  Coordinate with internal stakeholders, overseas offices, agents, and customers to ensure smooth shipment execution and operational efficiency
• Process and monitor shipment pre-alerts, ensuring all required information is complete, accurate, and shared with relevant teams on time
• Create and maintain shipment jobs in CargoWise in accordance with customer requirements, SOPs, and company guidelines
• Update and manage shipment documentation, including Master Bills of Lading (MBLs), House Bills of Lading (HBLs), invoices, and supporting documents
• Perform Accounts Receivable (AR) and Accounts Payable (AP) activities, including cost posting, invoicing, and job financial management
• Provide operational support through the CargoWise platform, ensuring data accuracy and timely issue resolution
• Prepare and submit regulatory filings, including ACI, AMS, ISF, eManifest, and other customs-related declarations as required
• Liaise with customers, overseas agents, carriers, and internal teams to resolve operational queries and provide shipment updates
• Ensure compliance with company SOPs, customer requirements, and international trade regulations
• Maintain high standards of data accuracy, service quality, and operational excellence while meeting established KPIs and service level agreements (SLAs)
• Work on a rotational roster including day shifts, night shifts, weekends, and public holidays based on operational requirements

Qualifications:
 

• Partially or fully completed Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, or a related discipline
• 2–3 years of experience in freight forwarding, logistics, supply chain operations, or a related field
• Strong analytical skills with exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Ability to work effectively in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
• Prior experience in freight forwarding, logistics operations, or handling CargoWise will be a distinct advantage
• Proactive attitude with the ability to work independently and collaboratively within a team

Application: Send your résumé to careers@efl.global with the contact information of two non-related references. Please mention the job title in the subject line of your email.