Key Responsibilities:
- Receive, review, and process shipment pre-alerts from origin agents, ensuring accurate documentation and coordination with destination teams.
- Create and manage job orders in CargoWise according to client SOPs and company procedures, ensuring accurate House Bill (HBL) and Master Bill (MBL) data entry.
- Maintain shipment records and upload relevant shipping documents, including commercial invoices, packing lists, and arrival notices, to CargoWise.
- Assist with regulatory filings, including ACI, AMI, eManifest, and ISF, ensuring compliance with requirements and deadlines.
- Coordinate destination operations, including customs clearance, demurrage and detention monitoring, and final-mile delivery.
- Manage job costing and financial closure, including vendor costs, accruals, client invoicing, and job profitability checks.
- Ensure all chargeable accessorial costs, including storage and waiting time, are accurately recorded and billed.
- Liaise with overseas agents, customers, and internal teams to address inquiries, provide shipment updates, and resolve operational or financial discrepancies.
- Reconcile vendor invoices against job estimates and assist in resolving billing disputes with carriers and agents.
- Support month-end closing by ensuring job files are financially complete and closed within established timelines.
- Provide CargoWise support and troubleshooting assistance to internal teams and clients when required.
- Ability to work on a roster basis (day, night, and weekends)
Qualifications:
- Bachelor's degree or partial qualifications in Logistics, Supply Chain Management, or a related field.
- Strong attention to detail and a high level of accuracy.
- Excellent communication and interpersonal skills.
- Experience with CargoWise will be an added advantage.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Willingness to work on a roster basis, including day shifts, night shifts, and weekends.
Apply now: Send your résumé to careers@efl.global with the contact information of two non-related references. Please mention the job title in the subject line of your email.
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